As in all markets, the principles of supply and
demand apply in e-commerce. However, it's very important to understand what we
mean by "supply" and what we mean by "demand." Let's discuss these terms in
reverse order.
Demand. In e-commerce, demand is measured by the number of people
who search for a particular product online each day. But we can't just look at
the raw number of searches. We need to consider a) how targeted the search is,
and b) the searcher's intent.
A targeted search is a search that is specific and "on target." Generally,
targeted phrases are 3+ words long since it usually takes 3 or more words to
zero in on the target. For example, the phrase "kenmore gas stove" is a lot more
targeted than the phrase "stove." Targeted phrases often include brand names,
product specifics (size, color, style, etc.), and/or model numbers.
When we talk about the searcher's intent, we are focusing on the searcher's
purpose for searching. Does the searcher plan to make a purchase? Or is he kind
of just browsing or window shopping? Or perhaps he is merely researching a
product. Use common sense to evaluate a search phrase and determine how likely
the searcher is to be in "buying mode" when he performs the search. A good
indication that he is ready to buy is when the search phrase includes "buying
words" such as buy, discount, for sale, free shipping, etc.
Putting it all together, a product in high demand is one that a lot of people
with the intent to buy are searching for each day by doing targeted searches.
Don't underestimate the importance of the searcher's intent and how targeted his
search is. I'd take 100 people who searched for "buy kenmore gas stove online"
over 1,000 people who searched for "stove."
Supply. A lot of people tend to think about the quantity of
retailers (the number of competitors) when they think of the term "supply." But
in e-commerce, it is NOT the quantity of competitors that matters; it's the
quality of them. Specifically, we are concerned about how strong they are
and how challenging it will be to pass them up.
You may have heard the phrase "location, location, location" that is often
quoted when talking about real estate. If you're trying to get exposure and draw
customers, you want a nice building on the corner of 1st and Main Street, not an
old warehouse tucked away on a dingy side street.
What does that have to do with e-commerce? Location is basically how your store
ranks in big search engines like Google. Having your website show up in the top
2-3 spots in Google when somebody searches for a product is like having that
nice building on 1st and Main. In contrast, having your site come up on page 40
or page 10 (or even page 2) of Google is like having an old warehouse on a side
street.
So, when we talk about supply, we're talking about how strong the top
competitors are... the ones who show up on page 1 of Google. How good are they?
How much time and effort will it take for you to outrank them?
Coach's Keyword Tool makes it unbelievably easy to measure both supply and
demand. It shows the number of daily searches for any phrase so you know what
the demand is. And it calculates a "Market Opportunity Score" for each search
phrase, which tells you how challenging it will be to outrank the sites that
currently rank at the top of Google.
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