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  • 7. Maximize Your Store's Profit
  • Maximize Your Store's Conversion Rate

Maximize Your Store's Conversion Rate

HIGHLIGHTS:

There are 3 major areas for improving your store's conversion rate:
  1. Trust and confidence

    • Having a professional-looking website (you've got it if you're running on Zulu Cart!)

    • Displaying trust graphics that boost customers' confidence...

      • Professional quality logo (which you can custom order from Store Coach)
      • Toll-free number (which you can get here)
      • Better Business Bureau (BBB) seal
      • SSL Certificate seal (which you can get here)
      • Other seals
      • Various other graphics such as free shipping icons, credit card logos, shipping company graphics, etc. (all of which you can get from the Graphics Shop)

    • Taking credit card payments on your website - If you haven't done so already, you should apply for a Durango merchant account today!

  2. Customer usability

    • Having clear, obvious, easy-to-navigate categories so visitors can quickly get to the product they're interested in

    • Your home page's content closely matches the most popular keyword phrases visitors are searching for to get to your site (since most visitors land on your home page) - you can easily get this data from Google Analytics

    • Having good search functionality (again, you've got it if your store is running on Zulu Cart)

  3. Anticipate customer's needs & concerns

    • Put yourself in the customer's shoes... What information do you need? What are your inherent concerns? What would make you hesitant to buy? Address all those questions in advance!

    • Utilize Zulu Cart's Product Q&A functionality to answer common questions about each product

    • Product descriptions need to be "match" the price (how much information would you need to see before paying $100? $200? $500? $1,000?)
Check out this list of ideas to boost your store's conversion rate for all kinds of things to try it with your ongoing A/B split testing

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